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Service Delivery Strategist

2 weeks ago

Bengaluru, Karnataka, India GE HealthCare Full time

Job Description

The role of a Service Delivery Strategist at GE HealthCare involves leading cross-functional global teams to ensure the timely delivery of service product features, verification, and validation. This position requires communication with all functions within the organization and is involved in the full life cycle of products from definition to verification/validation and post-market engineering support.

The individual in this role will be responsible for enhancing services technology by integrating customer data, capturing engine/products reliability, availability, maintenance, safety, and other performance parameters. They will work closely with the Lead System Designer to ensure that service requirements and outputs are defined and integrated properly within the product/program.

The successful candidate will have 8-10 years of experience working with cross-functional, global teams, with at least 5 years in a service lead/project leadership role. Strong knowledge in diagnosing and repairing electronic equipment, troubleshooting, and responding to customers' concerns is also required.