
Senior Conference Coordinator
3 days ago
The successful candidate will be responsible for the smooth running of the meeting and events department, where all aspects of the client and guest experience are delivered to the highest levels. They will work proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
Key objectives include delivering on plans and objectives where meeting and events initiatives and hotel targets are achieved. The ideal candidate will manage the meeting and events team, fostering a culture of growth, development, and performance within the department.
Responsibilities also include managing the departmental budget, ensuring that costs and inventory are controlled, and productivity and performance levels are attained. They will build and maintain effective working relationships with all key stakeholders, including guests, colleagues, and other departments.
The Meeting and Events Manager will deliver effective programs that advance sales and profitability. They will ensure adherence to all legislation, performing due diligence requirements and best practice activities, and documenting these for internal and external audit.
Requirements of the Meeting and Events Manager:
- Proven experience in meeting and events with excellent problem-solving capabilities
- Excellent managerial skills with a hands-on approach and lead-by-example work style
- Commitment to exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions, offering advice and recommendations
- Personal integrity, with the ability to work in an environment that demands excellence, time, and energy
- Experienced in using IT systems on various platforms
- Strong communication skills
We offer a dynamic and supportive work environment, with opportunities for career growth and professional development. If you have a passion for providing exceptional guest experiences and are looking for a challenging role in a fast-paced industry, we would love to hear from you.
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