Software Development Engineer

3 weeks ago

India Trantor Full time
About Trantor

Trantor is a technology services company that specializes in outsourced product development and digital re-engineering. Our CaptiveCoE engagement model enables us to operate as a seamless extension of our clients' teams, providing rapid scalability with predictable budgets.

Founded in 2012, Trantor has worked with customers across various industries, including Tech, FinTech, Media & Cyber Security. We have centres in the US, India, Canada, and Costa Rica, and are consistently rated as the #1 employer in the region for our ability to attract and retain technical talent.

Job Description

We are seeking a skilled Linux/C++ SDK Developer to join our Customer Support team. The ideal candidate will have a strong background in software engineering and debugging, with experience in developing and troubleshooting Linux/C++ SDKs for Cisco Silicon One-based devices.

The successful candidate will be responsible for:

  • Engaging in the programming and troubleshooting of Linux/C++ SDKs for Cisco Silicon One-based devices.
  • Analyzing customer-reported issues, reproducing bugs, and implementing fixes using advanced debugging techniques.
  • Interacting directly with customers, providing high-quality support to diagnose and troubleshoot issues.
  • Performing code analysis, reviewing logs, and tracing issues to provide actionable solutions.
  • Conducting unit testing and integration testing as part of the debugging and troubleshooting process.
  • Collaborating with Cisco R&D teams to escalate issues and ensure seamless integration between hardware and software.
  • Maintaining version control for debugging purposes and isolating external dependencies.

Key Responsibilities

  • Proficiency in developing/debugging SDKs or device drivers using C++.
  • Strong debugging skills, including log analysis, usage of logging/tracing, core dump examination, and static analysis.
  • A minimum of 5+ years of experience in software engineering and debugging.
  • Excellent communication skills, with the ability to interact confidently with customers and stakeholders.
  • Ability to work under pressure, maintain composure, and deliver solutions in time-critical customer-facing situations.
  • Experience with network processors, particularly Cisco's Silicon One, is a plus.
  • Basic familiarity with SONiC is preferred but not required.
  • Knowledge of network protocols (Ethernet, TCP/IP) and communication protocols (I2C, SPI, USART, PCI) is a plus.

Preferred Qualifications

  • Experience with SONiC, SAI, and ASIC SDKs is an advantage.
  • Experience with Makefiles, Linux environments, and ARM microcontrollers.
  • Familiarity with additional programming languages such as Python and tools like SWIG.
  • Ability to conduct code reviews and optimize performance through integration with different Cisco systems.

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