
IT Operations Specialist
24 hours ago
Everlight Radiology is a leader in radiology reporting capacity, operating 24/7 on a 'Follow the Sun' model to provide critical care to millions of patients worldwide.
The IT Support Analyst will play a crucial role in supporting our operations by serving as the initial point of contact for all IT-related issues within the organization.
Under the supervision of the Global Service Desk Manager, this professional will collaborate closely with the IT team and users to ensure smooth and efficient IT operations.
This role requires a proactive approach to problem-solving and an eagerness to engage in continuous learning and improvement initiatives in IT support services.
Key Responsibilities:
- Serve as the initial point of contact in the IT support call centre
- Offer technical assistance to both internal and external clients
- Diagnose and resolve fundamental technical issues involving hardware and software
- Configure, deploy and support end-user computing
Required Skills and Qualifications:
- Previous experience in IT Support
- Familiarity with healthcare applications
- Troubleshooting skills for applications and hardware
- Excellent written and oral communication skills
Benefits:
We offer a dynamic work environment where you can grow and develop your skills. Our team is passionate about delivering high-quality results and making a positive impact on patient care.
Others:
If you are a motivated and detail-oriented individual who is passionate about IT and healthcare, we encourage you to apply for this exciting opportunity.
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