IT Support Operations Expert

2 days ago

Hyderabad, Telangana, India beBeeDigital Full time ₹ 9,00,000 - ₹ 12,00,000

Remote Digital Support Professional

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We are seeking a detail-oriented professional to support our digital operations as a Part-Time Digital Support Specialist.

This role is ideal for someone who enjoys problem-solving, improving systems, and managing digital platforms. You will work remotely and provide flexible yet reliable support.

Key Responsibilities:

  • Provide remote technical support for IT-related issues, file sharing, and troubleshooting.
  • Offer expert advice on IT, data storage, payroll software, and email organization.
  • Streamline email management, cloud storage, data organization, and software license tracking.
  • Ensure data security through antivirus, firewall systems, and safe IT practices.
  • Manage and update the company website (Wix platform) regularly.
  • Create and maintain an Excel-based career tracking sheet and organize resumes received via the website.
  • Maintain and update the company profile with latest news and project content.
  • Review and implement OneDrive file organization across the team; perform monthly staff OneDrive checks and submit weekly reports.
  • Publish quarterly project content on the website.

Requirements:

  • Proven experience in IT support, cloud storage, and website management.
  • Familiarity with Wix, Office 365, OneDrive, and Google Workspace.
  • Knowledge of general cybersecurity best practices.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and deliver within deadlines.
  • Tamil-speaking.

What We Offer:

A chance to work remotely and enjoy flexible working hours.

Why This Role?

This role offers the perfect blend of technology and customer service. If you're passionate about solving problems and improving systems, this could be the ideal opportunity for you.

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