End-To-End Implementation Specialist

5 hours ago

Kota, Rajasthan, India beBeeImplementation Full time US$ 1,25,000 - US$ 1,75,000
Job Title: Implementation Project Lead

Job Description:

A high-level leader is needed to oversee the lifecycle of Aeka implementation projects. This includes planning, resource allocation, execution, and post-go live support.

The ideal candidate will manage end-to-end image migration efforts from legacy imaging platforms to Aeka, ensuring accuracy and minimal downtime.

Key Responsibilities include building and refining processes for smoother onboarding, faster image conversions, better sensor monitoring, and increased adoption of the imaging platform.

They must coordinate cross-functionally with Product, Engineering, and Customer Success to ensure operational alignment, product feature development, and client satisfaction.

Comprehensive documentation of implementation processes, client configurations, image migration procedures, and support guidelines is essential.

Regular reports on operational performance, project status, and team metrics must be provided to Leadership.

Required Skills and Qualifications:
  • 8+ years of experience in operations management, with at least 3 years in leading software implementations.
  • Experience working in a high-growth, SaaS-based or healthcare technology environment.
  • Managing large-scale software implementations spread across multiple locations/countries is necessary.
  • Strong understanding of imaging technologies and workflows (X-ray, Intraoral, Pano, DICOM).
  • Building scalable processes to improve operational efficiency and system adoption.
  • Excellent communication and leadership skills to manage large teams and client interactions.
  • Familiarity with healthcare compliance standards is desirable.
  • Experience in Helpdesk/Incident Management tools like Zendesk, Freshdesk, Jira etc.
  • Prior experience working Night Shifts is preferred.

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