Customer Portal Quality Assurance Specialist
6 days ago
We are seeking a highly skilled and detail-oriented Customer Portal Quality Assurance Specialist to join SES. This role plays a critical part in ensuring the functionality, usability, and reliability of our customer portal.
Primary Responsibilities/Key Result Areas:
- Understand and analyze business requirements and user stories related to the customer portal.
- Create and execute comprehensive test cases to ensure all functionalities meet business needs.
- Identify and report defects with clear, concise documentation.
- Automated Testing with Selenium:
- Develop and maintain automated test scripts using Selenium WebDriver for web application testing.
- Execute automated test suites, analyze results, and report any failures.
- Continuously enhance and optimize test scripts for efficiency and maintainability.
- Conduct API testing using Postman to validate data exchanges and integrations.
- Write API test scripts to verify the functionality, performance, and security of APIs.
- Collaborate with developers to resolve API-related issues.
- Perform regression testing to ensure that new features or updates do not negatively impact existing functionalities.
- Maintain a regression test suite and automate recurring regression tests where applicable.
- Document test cases, test results, and any issues discovered during testing.
- Create and maintain test plans and test strategy documentation.
- Collaborate closely with cross-functional teams including developers, product managers, and business analysts to ensure alignment on testing priorities and requirements.
Competencies:
- Programming Knowledge: Ideally C#.
- Good knowledge with tools like Selenium.
- Analytical Skills
- Attention to Detail: Meticulous in identifying inconsistencies and bugs.
- Critical Thinking: Ability to evaluate and improve testing processes.
- Business Acumen
- Understanding Business Rules: Deep knowledge of the business logic and rules governing the application.
- Requirement Analysis: Ability to analyze and understand business requirements and translate them into test cases.
- Risk Management: Identifying potential risks and developing mitigation strategies.
Qualifications & Experience:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- 5 years of proven experience in functional testing of web applications, understanding business processes, and translating them into test cases.
- Proficiency in test automation using Selenium WebDriver and scripting languages (e.g., C#,).
- Excellent experience in API testing with tools like Postman, understanding RESTful APIs and JSON.
- Knowledge of software testing methodologies, test management tools, and defect tracking systems.
- Excellent problem-solving skills, attention to detail, and the ability to work independently.
- Excellent communication skills and the ability to collaborate effectively within a team.
This position offers an estimated salary range of $80,000 - $110,000 per year, depending on qualifications and experience.
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