Customer Portal Quality Assurance Specialist

6 days ago


Chennai, Tamil Nadu, India SES Full time

We are seeking a highly skilled and detail-oriented Customer Portal Quality Assurance Specialist to join SES. This role plays a critical part in ensuring the functionality, usability, and reliability of our customer portal.

Primary Responsibilities/Key Result Areas:

  • Understand and analyze business requirements and user stories related to the customer portal.
  • Create and execute comprehensive test cases to ensure all functionalities meet business needs.
  • Identify and report defects with clear, concise documentation.
  • Automated Testing with Selenium:
    • Develop and maintain automated test scripts using Selenium WebDriver for web application testing.
    • Execute automated test suites, analyze results, and report any failures.
    • Continuously enhance and optimize test scripts for efficiency and maintainability.
  • Conduct API testing using Postman to validate data exchanges and integrations.
  • Write API test scripts to verify the functionality, performance, and security of APIs.
  • Collaborate with developers to resolve API-related issues.
  • Perform regression testing to ensure that new features or updates do not negatively impact existing functionalities.
  • Maintain a regression test suite and automate recurring regression tests where applicable.
  • Document test cases, test results, and any issues discovered during testing.
  • Create and maintain test plans and test strategy documentation.
  • Collaborate closely with cross-functional teams including developers, product managers, and business analysts to ensure alignment on testing priorities and requirements.

Competencies:

  • Programming Knowledge: Ideally C#.
  • Good knowledge with tools like Selenium.
  • Analytical Skills
  • Attention to Detail: Meticulous in identifying inconsistencies and bugs.
  • Critical Thinking: Ability to evaluate and improve testing processes.
  • Business Acumen
  • Understanding Business Rules: Deep knowledge of the business logic and rules governing the application.
  • Requirement Analysis: Ability to analyze and understand business requirements and translate them into test cases.
  • Risk Management: Identifying potential risks and developing mitigation strategies.

Qualifications & Experience:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
  • 5 years of proven experience in functional testing of web applications, understanding business processes, and translating them into test cases.
  • Proficiency in test automation using Selenium WebDriver and scripting languages (e.g., C#,).
  • Excellent experience in API testing with tools like Postman, understanding RESTful APIs and JSON.
  • Knowledge of software testing methodologies, test management tools, and defect tracking systems.
  • Excellent problem-solving skills, attention to detail, and the ability to work independently.
  • Excellent communication skills and the ability to collaborate effectively within a team.

This position offers an estimated salary range of $80,000 - $110,000 per year, depending on qualifications and experience.



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