Project Management Professional
5 days ago
About the Role
Tyfone, a global leader in the SaaS Digital Banking and Digital Payments sector, is seeking a talented professional to join its team. As a Project Management Professional, you will be responsible for assisting the project team with completing projects within the planned scope, schedule, and budget.
Key Responsibilities
- Create project schedules and define project deliverables based on project scope.
- Track and manage project milestones and customer-reported issues.
- Communicate status, issues, and risks to project stakeholders.
- Maintain project documentation, meeting minutes, meeting agendas, scope amendments, and key customer communication archives.
- Create and manage configuration documentation for client projects.
- Be the primary point of contact for all client inquiries for managed projects.
- Work closely with Product Development and Engineering to resolve complex issues reported by our customers.
- Provide regular input to the management team on process improvements and best practices.
- Track individual and team time reporting for assigned projects and ensure compliance with budgeted project labor.
- Coordinate with the account management team during the implementation lifecycle and post-launch stage to maintain customer relationships and communication.
Requirements
- Excellent written and verbal communication and problem-solving abilities.
- A minimum of 5 years of project management experience preferably in the financial services or software industry with increasing demonstrated responsibility and success.
- Experience using Microsoft Office Suite including MS Project, MS Excel, and MS Word.
- Experience with reporting and analytics.
- Experience with Work management platforms like Wrike or Smartsheet.
- Experience managing tickets and backlog.
Preferred Qualifications
- Proven experience between 5-7 years of work experience.
- Previous use of JIRA, Confluence, and Wrike preferred.
- Previous work experience with the banking and financial industry, as it relates to Internet home banking applications.
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