Project Management Professional

5 days ago


Bengaluru, Karnataka, India tyfonecom Full time

About the Role

Tyfone, a global leader in the SaaS Digital Banking and Digital Payments sector, is seeking a talented professional to join its team. As a Project Management Professional, you will be responsible for assisting the project team with completing projects within the planned scope, schedule, and budget.

Key Responsibilities

  • Create project schedules and define project deliverables based on project scope.
  • Track and manage project milestones and customer-reported issues.
  • Communicate status, issues, and risks to project stakeholders.
  • Maintain project documentation, meeting minutes, meeting agendas, scope amendments, and key customer communication archives.
  • Create and manage configuration documentation for client projects.
  • Be the primary point of contact for all client inquiries for managed projects.
  • Work closely with Product Development and Engineering to resolve complex issues reported by our customers.
  • Provide regular input to the management team on process improvements and best practices.
  • Track individual and team time reporting for assigned projects and ensure compliance with budgeted project labor.
  • Coordinate with the account management team during the implementation lifecycle and post-launch stage to maintain customer relationships and communication.

Requirements

  • Excellent written and verbal communication and problem-solving abilities.
  • A minimum of 5 years of project management experience preferably in the financial services or software industry with increasing demonstrated responsibility and success.
  • Experience using Microsoft Office Suite including MS Project, MS Excel, and MS Word.
  • Experience with reporting and analytics.
  • Experience with Work management platforms like Wrike or Smartsheet.
  • Experience managing tickets and backlog.

Preferred Qualifications

  • Proven experience between 5-7 years of work experience.
  • Previous use of JIRA, Confluence, and Wrike preferred.
  • Previous work experience with the banking and financial industry, as it relates to Internet home banking applications.


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