Global Voice Support Representative
4 days ago
We are seeking highly motivated and skilled professionals to join our team as Global Voice Support Representatives.
As a Global Voice Support Representative, you will be responsible for providing exceptional customer service to clients across the globe.
The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively resolve customer issues in a timely and professional manner.
The role requires a high level of flexibility, with the ability to work varied shifts, including night shifts.
The successful candidate will also have strong problem-solving skills, with the ability to think critically and outside the box.
In addition, the candidate should have a good understanding of process management principles and be able to analyze complex problems and develop effective solutions.
This is an exciting opportunity for someone looking to start their career or take their existing experience to the next level.
Freshers and experienced candidates are both eligible for this role.
The selected candidate will receive a competitive salary package ranging from ₹2.80 LPA to ₹3.60 LPA, along with benefits such as health insurance, life insurance, paid sick time, and a provident fund.
For more information about the role and company culture, please refer to the detailed job description below.
Job DescriptionThis role involves working as a Process Associate, supporting the client's voice-related operations.
The primary responsibilities include resolving customer queries, addressing concerns, and providing accurate information in a timely manner.
The successful candidate will have strong communication skills, be able to multitask efficiently, and maintain accuracy in their work.
The working hours for this role are 5 days a week, with shift timings limited to night shifts only.
Working location is at Kovilambakam, Chennai.
Looking for immediate joiners who can adapt quickly and demonstrate a proactive approach to meeting customer expectations.
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