Operations Director

Store Operations Manager

This role involves overseeing the daily operations of a retail or warehouse setting. The Store Operations Manager is responsible for ensuring the smooth functioning of the store, including staff management and inventory control.

• Supervise and Lead a Team: This includes hiring, training, scheduling, and evaluating employee performance to ensure a positive work environment.
• Inventory Management: Maintain inventory levels by ordering and replenishing merchandise, conducting regular inventory counts, and managing stock levels effectively.
• Customer Service: Provide exceptional customer service by resolving complaints or issues promptly and effectively.
• Policies and Procedures: Monitor and enforce store policies, including cash handling procedures, loss prevention measures, and safety protocols.
• Marketing Strategies: Develop and implement marketing strategies to attract new customers and retain existing ones.
• Performance Analysis: Generate reports on sales, inventory, and other key performance indicators to assess store performance and make informed decisions.