Data Insights Specialist

2 days ago


Bengaluru, Karnataka, India myGwork Full time
About the Role

As a Data Insights Specialist with myGwork, you will be part of an innovative team that uses machine learning and analytical techniques to create state-of-the-art solutions for providing better value to Amazon's Sellers, Vendors, and Customers. Your primary responsibility will be to enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.

We are looking for an individual who can analyze and solve business problems with focus on understanding root causes and driving forward-looking opportunities. You will communicate complex analysis and metrics insights to stakeholders and business leaders, both verbally and in writing. These analytics and metrics will help ensure we are focused on what's important, enable clarity and focus, and delight our customers.

Key Responsibilities:
- Retrieve and analyze data using SQL, Excel, and other data management systems.
- Monitor existing metrics and create/implement new metrics where needed, partnering with internal teams to identify process and system improvement opportunities.
- Design and implement reporting solutions and dashboards to enable stakeholders to manage the business and make effective decisions.
- Support cross-functional teams on the day-to-day execution of the existing program implementation.
- Drive small to medium operational enhancement projects.

About the Team
The Support Operations team provides world-class support to the North America supply chain with initiatives that require complex investigation. With a mix of operational and program expertise, Support Ops works with various stakeholders to investigate and resolve supply chain issues, while minimizing the overall business risk and maintaining the high Amazon quality bar.

Data Insights for Support Ops
Support Ops Analytics is dedicated to delivering timely data insights to the leaders of Support Operations. We create dashboards, reports, and data pipelines to enable our stakeholders to move as quickly as possible in meeting our goals while maintaining a quality selling partner experience.

Qualifications and Experience
- 3+ years of tax, finance or a related analytical field experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Experience with Excel

Benefits
This role offers a competitive salary range of $120,000 - $180,000 per year, depending on experience.

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