Operations Manager

1 week ago


Bengaluru, Karnataka, India Ekincare Full time
Job Summary:

We are seeking a highly organized and detail-oriented Operations Manager to join our team at Ekincare. The ideal candidate will be responsible for providing exceptional support to our operations, ensuring seamless execution of tasks and maintaining strong relationships with clients and internal stakeholders.

Key Responsibilities:
  • Backend Process Management: Coordinate with clients and in-house teams to ensure efficient execution of backend processes, including appointment confirmations, reports, escalations, and executions.
  • End-to-End Support: Provide comprehensive support to operations-related enquiries, confirmation follow-ups with clients, SOD and EOD report preparation, logistics, and weekly reports.
  • Relationship Building: Develop and maintain strong relationships with existing and new clients, working closely with them to ensure timely action on tasks and appointments.
About the Role:

This is an exciting opportunity to work in a dynamic environment where you will have the chance to grow professionally and contribute to the success of our organization. As an Operations Manager, you will play a critical role in supporting our daily operations, ensuring that everything runs smoothly and efficiently.

Requirements:
  • High School Diploma/Graduation: A high school diploma or equivalent is required, while a graduation degree is preferred.
  • Strong Analytical and Organizational Skills: The ability to analyze complex situations, prioritize tasks, and manage multiple projects simultaneously.
  • Excellent Communication and Listening Skills: Strong communication and interpersonal skills to build effective relationships with clients, colleagues, and management.
  • Ability to Work Under Pressure: Proven ability to work under pressure, meeting deadlines and handling multiple tasks effectively.
  • Computer Proficiency: Proficient in MS Office Suite (Word, Excel, PowerPoint) and other productivity tools.
What We Offer:
  • Competitive Salary: ₹ 8,00,000 - ₹ 12,00,000 per annum, depending on experience.
  • Bonus and Benefits: Performance-based bonuses, medical insurance, gym membership, and other perks.
About Ekincare:

Ekincares patented technology and pan-India network of cashless healthcare service providers make it one of Indias leading integrated OPD benefits platforms. We are trusted by over 500 corporates, including Fortune 500 companies, to design and deploy unified OPD benefits for their employees and families.



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