IT Solution Bridge Professional

2 weeks ago


Mumbai, Maharashtra, India SVP InfoTech Full time

Business Analyst Role Overview

SVP InfoTech is seeking a seasoned Business Analyst to bridge the gap between customers and project teams.

The successful candidate will be responsible for gathering customer requirements, documenting functional and non-functional requirements, and collaborating with internal teams to deliver high-quality solutions.

  • Customer Engagement: Engage with customers to understand their needs and expectations.
  • Requirements Documentation: Develop detailed scope documents, BRD, CRS, and SRS to capture all stated and unstated customer needs.
  • Workflow Analysis: Construct workflow charts and diagrams to study system capabilities and write specifications after thorough research and analysis.
  • Team Collaboration: Work closely with developers, QA, testers, and managers to ensure the delivery of high-quality solutions.
  • Customer Empowerment: Provide demonstrations and presentations to empower customers and ensure ongoing reviews and feedback.
  • Quality Assurance: Support QA teams with periodic testing to ensure solutions meet customer needs.

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