Chief Enterprise Data Architect

2 days ago

Kottayam, Kerala, India beBeeData Full time ₹ 1,00,00,000 - ₹ 1,50,00,000
Job Title:

Enterprise Data Analyst & Application Support Specialist

About the Role:

We are seeking a skilled and proactive professional to ensure the smooth functioning, maintenance, and enhancement of our enterprise-grade applications. This role requires deep technical expertise combined with strong problem-solving and user communication skills.

The successful candidate will be responsible for supporting the application lifecycle (from development through deployment and production support), managing upgrades, ensuring SLAs are met, and acting as a bridge between business users and technical teams.

This full-time position offers a great opportunity for those who enjoy working in a fast-paced environment and can handle multiple tasks simultaneously.

Key Responsibilities:
  • Ensure business continuity of Appian applications and related databases (SQL Server).
  • L1 Support - Monitor systems, handle routine issues, job failures, perform first-level triage
  • L2 Support - Detailed troubleshooting, bug identification, environment support, workflow fixes
  • L3 Support - Deep-dive technical analysis, architecture-level guidance, complex integrations
  • Manage and support application deployments, version upgrades, and infrastructure components.
  • Provide production support, resolve issues, and meet defined SLAs.
  • Collaborate with stakeholders for requirement gathering and ensure alignment with business goals.
  • Conduct workflow design and optimization using Appian BPM.
  • Troubleshoot and support templates and integrations.
  • Support integration components using APIGEE and Oracle Integration Cloud (OIC).
  • Analyze data and provide a resolution to business query on data.
  • Work closely with microservices architecture, understand DevOps pipelines.
  • Maintain traceability and transparency through tools such as JIRA
  • Collaborate with application owners and IT teams to identify enhancements or fixes.
  • Communicate with business users to understand issues and deliver support effectively.
Technical Expertise Required:
  • Appian BPM: Design, development, and support
  • SQL Server database management and support
  • Core and Advanced Java
  • JIRA
  • Data Analysis
  • Experience in banking domain is a strong advantage
Soft Skills:
  • Strong problem-solving skills and analytical mindset
  • Excellent verbal and written communication
  • Ability to work under pressure and manage

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