Customer Support Team Member

7 days ago

Hyderabad, Telangana, India beBeeAnalytical Full time ₹ 45,00,000
Customer Support Associate

We are seeking a detail-oriented Customer Support Associate to join our team. The ideal candidate will have excellent communication and analytical skills, with the ability to work closely with internal teams, learners, and external partners.

Job Description:

The Customer Support Associate will be responsible for supporting end-to-end program execution, including scheduling, tracking, and reporting. This involves coordinating with internal teams, faculty, and external partners to meet program timelines. The role also requires managing learner onboarding, communication, and engagement during the program.

Key Responsibilities:
  • Support program execution by scheduling, tracking, and reporting.
  • Coordinate with internal teams and external partners to meet program timelines.
  • Manage learner onboarding, communication, and engagement.
  • Collect and analyze program data to identify gaps and suggest improvements.
Requirements:
  • Bachelor's degree in a relevant field.
  • 0–3 years of experience in program coordination or a similar role.
  • Strong analytical skills with good knowledge of MS Excel.
  • Excellent verbal and written communication skills.
  • Well-organized and able to handle multiple tasks.
Benefits:

This role offers an opportunity to work in a fast-paced environment with minimal supervision. As a key member of the team, you will have the chance to develop your skills and contribute to the success of the organization.

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