Cybersecurity Onboarding Specialist

2 days ago

Pune, Maharashtra, India beBeeTechnical Full time ₹ 18,42,539 - ₹ 24,16,166

Position Overview

We are seeking a Technical Specialist to lead the onboarding and technical enablement of customers across multiple cybersecurity products.

Key Responsibilities:
  • Lead end-to-end onboarding for customers on multiple cybersecurity products
  • Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs
  • Align solution deployment/configuration/optimisation with customer business goals, security policies, and compliance requirements
  • Assist with the deployment and configuration of cybersecurity agents, sensors, connectors, and APIs across cloud, on-prem, and hybrid environments
  • Support secure integration with AWS, Azure, GCP, OCI, and containerized platforms such as Kubernetes, Docker, and CRI-o
  • Provide expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration
  • Act as a trusted technical advisor throughout the implementation phase, ensuring successful adoption and long-term retention
  • Educate and guide customers on platform capabilities, security use cases, and best practices
  • Design and manage onboarding plans, training sessions, and success criteria tracking
  • Partner with internal teams including Product Management, Support, and Engineering to resolve implementation challenges and shape future enhancements
Requirements:
  • 5+ years in customer-facing technical roles (e.g., onboarding, professional services, customer success, pre-sales, or support)
  • Hands-on experience in enterprise IT environments, with working knowledge of Windows, Linux, and basic networking concepts
  • Exposure to cloud platforms (AWS, Azure, GCP, OCI)
  • Familiarity with cybersecurity principles, vulnerability management, compliance frameworks, and threat detection tools
  • Ability to deploy and manage endpoint agents, connectors, and policy configurations across diverse systems
  • Experience in working with security scanning tools, configuration baselines, patch rollouts, and dashboards
  • Exceptional communication, presentation, and client engagement skills
  • Proven ability to simplify complex topics for technical and non-technical stakeholders alike
  • Analytical thinker with problem-solving orientation

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