Treasury Management System Support Specialist

2 days ago

Hyderabad, Telangana, India beBeeSystem Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

About the Role:

We are seeking a skilled professional to provide comprehensive support for our treasury management systems.

This role requires both technical expertise and problem-solving capabilities to ensure seamless financial operations.

Key Responsibilities:

  • Provide end-to-end support for our treasury management systems
  • Maintain data integrity within the system to ensure accuracy and reliability
  • Troubleshoot, fix, and author workflows in the system including reports and action-based triggers
  • Identify and resolve interface issues with bank statements and cash flows
  • Configure, troubleshoot, and fix functionality related to cash management
  • Support core financial processes including in-house banking, cash forecasting, and intercompany settlement
  • Learn internal systems to provide comprehensive end-to-end support to users
  • Receive, analyze, and prioritize related support tickets
  • Provide timely solutions to users
  • Document resolution steps and knowledge base articles
  • Support system upgrades and patches
  • Monitor system performances and recommend improvements

Technical Operations:

  • Apply strong database expertise to maintain system performance
  • Author and optimize SQL queries for data extraction and reporting
  • Apply working knowledge of the system data model to troubleshoot complex issues
  • Work with data integration technologies to ensure seamless data exchange
  • Support integration points between systems
  • Utilize ticketing system to manage and track support requests

Governance & Compliance:

  • Maintain process documentation and impact assessments for system updates
  • Assess readiness for cloud updates including regression testing to ensure business continuity
  • Ensure financial data accuracy, SOX compliance, and internal control adherence
  • Participate in change management processes to minimize operational disruptions

About Us:

We value innovation and customer satisfaction in all our endeavors. We strive to create a culture that is collaborative, inclusive, and supportive of growth and development.

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