Learning and Quality Development Specialist

20 hours ago

Panchkula, Haryana, India beBeeDevelopment Full time ₹ 12,00,000 - ₹ 17,00,000

Job Summary:

A 15h Learning and Quality Development Specialist will be responsible for overseeing the development of a team of qualified trainers and creating a system for generating training data and evaluating results.

This role plays a leading part in promoting a positive work culture aligned with our company's ethos. You will be part of a dynamic team that excels in their roles and helps our guests succeed too.

You will assist in creating and managing the LD Training department budget and control expenses effectively. You will also monitor industrial trainees, interns, vocational trainees to manage costs and ensure statutory compliance.

You will design and implement training programs to foster a positive work environment for all employees, support and administer an annual team member satisfaction survey, educate and train managers on onboarding programs, and analyze training needs of the hotel in general and individual departments.

You will develop strategies which address needs, presenting in the form of a Training Business Plan for review by the General Manager and Executive Committee.

Familiarize yourself with our HR and Training Standards, localizing where necessary, and ensure effective training programs are in place for various areas such as New Employee Orientation, Customer Service Training, Technical job specific training, Supervisory Skills Training, Management Development, Fire, Life and Safety Training, Selling Skills, Employee retraining, and Establish a training library of books, videos, journals, and audio-visual materials.

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