Senior Enterprise Infrastructure Specialist

2 days ago


Chennai, Tamil Nadu, India TD SYNNEX Full time
Job Description

We are seeking a highly skilled Senior Enterprise Infrastructure Specialist to join our team at TD SYNNEX. As a key member of our infrastructure team, you will be responsible for designing, implementing, and supporting complex enterprise infrastructure solutions.

About the Role

The ideal candidate will have a minimum of 3 years of experience in a similar role, with expertise in enterprise products implementation, migration, and support. You will work closely with our clients to understand their infrastructure needs and provide tailored solutions to meet their business objectives.

Key Responsibilities
  • Determine Infrastructure Scope: Determine the scope of work based on client requirements, including calculating resources required for delivering services and advising senior engineers on preparing quotations.
  • Implement Infrastructure Solutions: Install and configure services as per approved implementation plans, ensuring seamless integration with existing infrastructure.
  • Provide Level 1 Support: Offer basic hardware break-fix and troubleshooting services for installed infrastructure solutions.
  • Deliver Technical Documents: Provide high-level design documents, user acceptance test (UAT) documentation, and as-built documentation to ensure smooth project execution.
  • Meet Customer SLAs: Ensure outstanding quality of service and meet predefined customer service level agreements (SLAs).
Requirements

To be successful in this role, you will need to possess strong technical knowledge of assigned solution domains, excellent interpersonal skills, and a customer-centric attitude. You should also have strong oral and written communication skills, attention to detail, and the ability to work independently with minimal supervision.

Benefits

As a valued member of our team, you can expect a competitive salary range of $100,000 - $140,000 per annum, depending on your location and experience. Additionally, you will enjoy a comprehensive benefits package, including elective benefits tailored to your country's lifestyle, opportunities for career growth and development, and a global life empowerment assistance program.

About Us

TD SYNNEX is a leading technology distributor that connects the world's top technology manufacturers with its vast network of resellers and system integrators. Our company culture values diversity, equity, and inclusion, and we strive to create an environment where every voice is heard and valued.



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