Healthcare Consultant

4 days ago


Chennai, Tamil Nadu, India HCLTech Full time

At HCLTech, we are seeking a skilled Healthcare Specialist to join our team. As a Healthcare Specialist, you will be responsible for making outbound calls to healthcare providers and insurers to follow up on claims and payments.

Key Responsibilities:

  • Investigate and resolve issues with denied or underpaid claims.
  • Maintain accurate records of all communications and transactions.
  • Conduct pre and post call analysis, documentation, and take appropriate actions to resolve tasks at first contact.
  • Update account-wise customer interactions daily.
  • Achieve critical performance targets.

Requirements:

  • Strong verbal and written communication skills
  • Focus on delivering a positive customer experience
  • Should possess active listening skills
  • Good data entry & typing skills
  • Ability to multitask
  • Ability to contribute to the process through improvement ideas

Rounds of Interview:

  • HR Screening
  • Versant Test
  • Operations Interview

Perks and Benefits:

  • Cab provided
  • International Trainers
  • World class exposure
  • Excellent working environment
  • Salary - Best in industry
  • Shift - Flexible with any shifts (Night)


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