Vendor Support and Operations Specialist

6 days ago


Bengaluru, Karnataka, India Amazon Full time

We're looking for an experienced professional to join our Vendor Operations team as a Catalog Lead, Wireless. In this role, you'll be responsible for providing support to vendors to ensure they have the best possible experience working with Amazon.

Company Overview

Our Vendor Operations team is designed to guide and assist vendors in achieving seamless experiences while working with Amazon systems. As a part of this team, you'll be playing a crucial role in ensuring that vendors are well-equipped to execute their business optimally.

Key Job Responsibilities
  1. Assist vendors in getting well-versed with various Amazon tools and provide on-ground support for catalog creation, product listing, and shipment-related issues.
  2. Handle various types of cases related to inbounding, product issues, and customer complaints.
  3. Provide required inputs to vendors to manage customer feedback.
  4. Coordinate with vendors and internal teams for catalog creation and product imaging.
  5. Review Amazon catalogs for content quality based on predefined guidelines and coordinate with internal teams to resolve issues.
Benefits

In addition to a competitive salary and benefits package, you'll have the opportunity to work with a dynamic team and contribute to the growth and success of Amazon.



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