Strategic Command Centre Lead

2 days ago


Navi Mumbai, Maharashtra, India Jio Full time
Job Description
The Operations Command Center (OCC) manager will play a pivotal role in enabling proactive decision-making and timely responses to operational and people challenges. This individual will oversee the day-to-day operations of the Command Center, ensuring seamless coordination across teams, and driving operational excellence in a dynamic environment.

Responsibilities
- Develop and execute a long-term vision for the Command Centre
- Align the Command Centre's strategy with the overall business objectives
- Foster a culture of automation innovation and continuous improvement
- Collaborate with cross-functional teams to ensure seamless integration

Requirements
- 14+ years of experience in operations management, with at least 5 years in a managerial role within a command centre or similar environment.
- Strong understanding of ITIL frameworks and best practices
- Proven ability to lead and motivate teams
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills

Career Growth
This role offers opportunities for career growth and development, as well as a chance to work with a dynamic team that drives operational excellence and fosters a culture of automation innovation.

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