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Senior Banking Operations Manager

1 week ago

Ahmedabad, Gujarat, India IDFC FIRST Bank Full time

**Job Overview**

IDFC FIRST Bank is seeking a highly skilled and experienced Senior Banking Operations Manager to join our team. As a key member of our branch operations, you will be responsible for managing and scaling up the retail banking business for the branch.

**Key Responsibilities**

  • Own the P&L for the branch and direct all operational aspects including distribution operations, customer service, administration and sales.
  • Assess local market conditions and identify current and prospective sales opportunities.
  • Responsible for achieving overall product targets - CASA, Investments, Insurance, Trade Services and TD & managing group business products like Business Banking products & other Assets products (Home Loan, LAP etc.).
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
  • Adhere to high ethical standards and comply with all regulations/applicable laws.
  • Network to improve the presence and reputation of the branch and company.

**Managerial & Leadership Responsibilities**

  • Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity.
  • Create environment for team to focus on automation and digital enablement to fulfil customer's needs holistically.
  • Attract & retain best-in class talent to meet Bank's rapid growth targets.

**Requirements**

  • Graduation: Any Graduate/Post Graduate

**About IDFC FIRST Bank**

IDFC FIRST Bank is a leading bank in India, known for its innovative approach to banking and commitment to customer satisfaction.