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Technical Asset Management Specialist

1 week ago

Gurgaon, Haryana, India Bonzer Business Solutions Pvt. Ltd. Full time

We are seeking an experienced Technical Asset Management Specialist to join our team at Bonzer Business Solutions Pvt. Ltd.

The ideal candidate will have a deep understanding of ITAM processes and a proven track record of developing and maintaining dashboards and reporting on ITAM process KPIs.

Key Responsibilities:

  • Develop and maintain dashboards and reporting on ITAM process KPIs.
  • Provide consultancy and support to the business in planning, process design, evaluation, and implementation of new and existing ITAM product services.
  • Maintain technical and functional documentation of modifications and configurations.
  • Plan and conduct regular information sessions for stakeholders about projects, implementations, and innovations in the ServiceNow context of ITAM.
  • Develop, maintain, and update internal communication/marketing measures for the ITAM product.

Requirements:

  • University degree or equivalent recognized degree.
  • At least six years of experience in the ServiceNow environment.
  • At least four years of experience in IT Asset Management, IT Software Asset Management, and asset accounting processes.
  • Very good skills and experience in implementing and maintaining ITAM environments.
  • Excellent procedural/functional and technical understanding of CMDB, CSDM, SAM processes, asset integration interfaces, and the ServiceNow data model.
  • Ability to independently model well-thought-through and structured processes.
  • Experience working successfully in an agile environment.
  • High motivation in quality documentation preparation.
  • Intercultural experience.
  • Independent, solution-oriented, and structured way of working.
  • Interest in new and innovative solution approaches.
  • Friendly, communicative, and team-oriented appearance.
  • Comfortable with public speaking situations.
  • Basic travel readiness.
  • Very good English skills in writing and speaking.