Senior Financial Services Manager

2 weeks ago


Delhi, Delhi, India DMI Finance Full time

Job Summary: We are seeking a highly skilled Senior Financial Services Manager to lead our Outbound Customer Call Centre team. The ideal candidate will have a proven track record in managing high-performing teams and driving sales growth through effective customer engagement strategies.

Key Responsibilities:

  • Develop and implement sales strategies to drive revenue growth and customer acquisition.
  • Lead a team of customer service representatives to ensure exceptional customer experience and high-quality sales interactions.
  • Collaborate with cross-functional teams to design and optimize sales processes and infrastructure.
  • Monitor and analyse sales performance data to identify areas for improvement and implement data-driven solutions.
  • Establish and maintain strong relationships with stakeholders to drive business growth and customer satisfaction.

Requirements:
  • 5-7 years of experience in call centre management and sales leadership.
  • Proven track record of driving sales growth and customer acquisition.
  • Exceptional leadership and communication skills.
  • Ability to analyse sales performance data and implement data-driven solutions.
  • Strong stakeholder engagement and relationship-building skills.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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