Senior Fraud Risk Manager
3 days ago
We are seeking a Senior Fraud Risk Manager to join our organization in Bengaluru, India. The successful candidate will be responsible for managing fraud risk activities and processes effectively and efficiently aligned to business strategy.
Key Responsibilities- Manage retail clients' fraud risk activities and processes for investigations effectively and efficiently aligned to business strategy.
- Work with other units of fraud risk management and stakeholders for smooth functioning of fraud risk management processes and activities.
- Manage fraud risk, assisting businesses with implementing best-in-class tools & processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives.
- In case of fraud occurrence, report the same.
- Suggest rule enhancements or improvements based on observed fraud trends.
- Support and provide inputs to senior managers for driving operational models and implementing strategic directions for the country.
- Contribute to fraud risk strategies and infrastructures for channels and products for efficient investigation of cases and mitigation of fraud risks.
- Manage fraud risk, assisting businesses with implementing best-in-class tools & processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives.
- Ensure the fraud risk management framework is effectively embedded and communicated across retail customers segment.
- Develop a proactive, independent, balanced, and fraud risk awareness culture within the organization.
- Deploy strategies across products and channels.
- Identify industry-best fraud risk infrastructures and management practices for adoption within the country.
- Ensure the fraud risk management team achieves expense and loss budget targets.
- Lead and drive standardization, automation, and consolidation through re-engineering and process improvement initiatives for the country for fraud risk management.
- Review investigation details and guide GBS/FRSCG teams to ensure holistic coverage of incidents/cases under investigation.
- Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviors, and accountability.
- Fraud monitoring and reporting skills.
- Fraud trend analysis and rule management skills.
- Strong written and oral communication and influencing skills.
- Ability to create effective work relationships within and across functions & borders.
- Bachelor's or master's degree in relevant fields, CAMS/CAFS/CFE is a plus.
- More than 5 years of experience in fraud risk management.
- A dynamic and supportive work environment.
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