Senior Quality Assurance Specialist

3 weeks ago


Mumbai, Maharashtra, India 12542 Citicorp Services India Private Limited Full time

Job Summary: We are seeking a highly skilled Senior Quality Assurance Specialist to join our team at 12542 Citicorp Services India Private Limited. As a key member of our Operations Project Management team, you will play a critical role in ensuring the successful delivery of our Loan IQ platform.

Key Responsibilities:

  • Work closely with Lending technology and Lending Operations Product Managers to define project/release scope, timelines, and objectives.
  • Plan, coordinate, and execute User Acceptance Testing for the defined Loan IQ scope/deliverables.
  • Collect, measure, and analyze project management data, identify, track, and close project issues.
  • Ensure creation of project scope plan and creation of project schedule.
  • Forecast project costs, track actual project costs, identify variances, and revise forecasted project costs as needed.
  • Create the project quality management plan, identify quality standards, and metrics to measure achievement of these standards.
  • Identify project risks, perform probability and impact analysis, determine responses to risks, track risks, and execute responses as needed.
  • Ability to operate with a limited level of direct supervision.
  • Exercise independence of judgment and autonomy.
  • Act as SME to senior stakeholders and/or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

Requirements:

  • 2-5 years of relevant experience.
  • Bachelor's/University degree or equivalent experience.
  • Prior Loan IQ experience is required.
  • Prior Lending Operations and/or technology and working knowledge of Loan IQ platform is required.

This is a challenging and rewarding role that requires a strong understanding of project management principles, quality assurance practices, and business analysis concepts. If you are a motivated and detail-oriented professional with excellent communication skills, we encourage you to apply.



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