EDI Analyst

2 weeks ago


Delhi, Delhi, India VSERVE EBUSINESS SOLUTIONS Full time
Job Title: EDI Analyst

About the Job:

The EDI Analyst will be responsible for managing daily activities associated with EDI submission, transaction updating, error management and correction for various data-set transactions.

They will participate in Trading Partner set-up and testing to observe and interpret data received, working with internal teams and external partners to support accurate, proper data exchanges within the organization and drive order volume through EDI platforms.

Key Responsibilities:

  • Perform as liaison between EDI stakeholders and our EDI Trading Partners.
  • Function as Subject Matter Expert (SME) for inbound and outbound EDI transactions for activity within DMEDI.
  • Manage transactions including document review to ensure accurate set-up and compliance.
  • Monitor production environments and proactively prioritize, communicate, and help to resolve any operational EDI/ERP process or system issues.
  • Monitor daily file flow including troubleshooting errors with Trading Partners.
  • Escalate urgent problems requiring more in-depth analysis to appropriate internal/external resources.
  • Engage appropriate business and technical resources to drive remediation efforts.
  • Research and communicate root cause analysis for file issues.
  • Promote awareness and understanding of best practices, policies relative to business applications used to support EDI processes.
  • Taking start-to-finish ownership of onboarding Trading Partners to our EDI platform.
  • Working with Trading Partners to integrate specific documents, partner setups, and processing requirements.
  • Troubleshooting document processing errors and working with Trading Partners/3rd Party EDI Provider directly to resolve them in a timely matter.
  • Supporting internal resources to resolve issues, answer questions, and retransmitting documents when necessary.
  • Documenting business requirements for new integrations.
  • Providing technical support to both internal and external clients.
  • Conduct thorough testing of EDI transactions to identify and resolve any issues, ensuring data integrity and compliance with standards.


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