Customer Success Representative
2 weeks ago
About the Role
We are seeking a highly skilled and motivated individual to join our team as a customer account representative. This role involves building strong relationships with existing customers, generating new leads, converting them into sales opportunities, and following up on existing leads.
Key Responsibilities
- Develop and maintain effective communication with existing customers to ensure their satisfaction and retention.
- Identify and pursue new business opportunities by reaching out to prospect customers through telephone communications.
- Provide informative product or service demonstrations to convert leads into sales opportunities.
- Follow up on existing leads to maximize conversion rates and resolve any issues that may arise during the sales process.
Requirements
- Minimum 1 year of experience in tele sales or similar role.
- Excellent communication skills in English and Hindi.
- Ability to build strong relationships with customers.
- Knowledge of MS Office Suite, including Word, Excel, and PowerPoint.
- Location: Kolkata.
About Us
Gainwell Commosales Pvt. Ltd. is a leading organization committed to delivering exceptional service to our customers. We value our employees and provide opportunities for growth and development.
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