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Digital Community Ambassador

2 weeks ago

Mumbai, Maharashtra, India Moe's Art Full time

We are seeking a Digital Community Ambassador to join Moe's Art team. The ideal candidate will have experience in building and nurturing online communities, fostering brand loyalty, and increasing engagement across platforms.

Key Responsibilities:
  • Engagement & Interaction: Actively respond to community comments, messages, and inquiries on social media, forums, and other platforms.
  • Content Collaboration: Work with the content and marketing teams to create engaging posts, discussions, and campaigns.
  • Community Growth: Develop strategies to increase audience engagement, retention, and follower growth.
  • Brand Advocacy: Identify and engage with brand advocates, influencers, and loyal customers to amplify our reach.
  • Monitoring & Feedback: Track community trends, gather insights, and provide feedback to improve brand communication.
  • Events: Organize virtual and in-person events, discussions, and activations to foster a strong sense of community.

The successful candidate will possess 1-3 years of experience in community management, social media management, or digital marketing, as well as strong communication and interpersonal skills.

Requirements:
  • Strong communication and interpersonal skills with a passion for building relationships.
  • Proficiency in managing social media platforms such as Instagram, LinkedIn, Twitter, Snapchat, and emerging channels.
  • Experience with content creation tools (e.g., Canva, Adobe Suite) is a plus.
  • Basic understanding of analytics tools like Google Analytics, Meta Insights, or social listening tools.
  • Creative mindset with the ability to think outside the box and drive engagement.
  • Ability to work independently and collaboratively in a fast-paced environment.