Spa Operations Manager

3 weeks ago


Goa, India Ode Spass Full time

Job Title: Spa Operations Manager

Location: Various locations in India

Salary: ₹3,00,000 - ₹4,50,000 per annum

Company Overview

Ode Spa is a renowned wellness center seeking an experienced Spa Operations Manager to oversee the daily operations of our spas. As a key member of our team, you will be responsible for managing staff, developing and implementing spa policies, creating and managing budgets, and ensuring that our spas meet their revenue targets.

About the Role
  • Manage Staff: Hire, train, delegate, improve performance, and manage staff interactions to ensure a smooth-running spa operation.
  • Oversee Daily Operations: Ensure the spa runs efficiently, effectively, and meets its revenue targets.
  • Develop and Implement Spa Policies: Create and implement policies and procedures to maintain high standards of quality and service.
  • Create and Manage Budgets: Develop and manage budgets to ensure the spa meets its financial objectives.
  • Oversee Treatment Development and Marketing: Work with our marketing team to develop new treatments and promote our spa services.
  • Maintain Inventory and Supplies: Order and manage spa supplies from vendors to maintain high-quality products.
  • Compliance and Safety: Monitor inventories and ensure compliance with all relevant state and local health codes.
  • Facility Maintenance: Supervise the maintenance of the facility to ensure a safe and healthy environment for guests.
Requirements
  • Bachelor's Degree: Hospitality management, business administration, or a related field.
  • Experience: Proven experience working as a spa manager, director, or in a similar role in the spa industry.
  • Skills: Excellent organizational, leadership, and communication skills.
  • Additional Skills: Experience with budgeting, inventory management, and health and safety regulations.
  • Team Management: Ability to effectively manage a diverse team of employees.
  • Guest Experience: Passion for delivering exceptional guest experiences.
  • Continuing Education: Commitment to continuing education and staying current with industry trends.


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