
Guest Relations Professional
2 days ago
We are seeking an exceptional Guest Relations professional to join our team. The ideal candidate will be responsible for delivering a superior guest experience, fostering a welcoming atmosphere and ensuring seamless operations.
Key Responsibilities:
- Greet and welcome guests with a friendly demeanor, providing outstanding customer service throughout their stay.
- Manage front desk operations efficiently, ensuring accurate completion of all necessary documentation.
- Handle phone calls, messages and inquiries, redirecting them to relevant departments when necessary.
- Maintain and organize files, records and documents, updating them as needed.
- Assist in the procurement of monthly supplies and conduct inventory checks.
- Support the service of food and beverages to ensure guest satisfaction.
Requirements:
- A minimum of 6 months of industrial training or relevant experience in hospitality.
- A pleasant personality and excellent verbal and written communication skills.
- Flexibility and enthusiasm for traveling across regions.
What We Offer:
- A competitive salary.
- Performance-linked incentives.
- Complimentary accommodation and meals.
- The opportunity to work at multiple locations.
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