Director of Global Technical Operations

Senior Leader for Global Technical SupportJob Description:Driving Customer Experience and StrategyOur ideal candidate is a dynamic leader with extensive experience in technical support/customer success. They will drive strategy, lead global teams, and ensure world-class customer experience through technical depth, data-driven decisions, and operational...

Job Title: Engineering Operations DirectorAt the heart of our hospitality assets, the Engineering Operations Director plays a pivotal role in ensuring seamless technical systems and exceptional guest experiences.This key position oversees daily engineering operations, guaranteeing smooth functioning of all technical systems, regulatory compliance, preventive...

About the RoleWe are seeking an experienced Director to lead brand identity creation and execution for our global institutions in India. As Head of Brand, you will shape perceptions and ensure all touchpoints reflect excellence and aspirational value.Key ResponsibilitiesLead the development of distinctive brand identitiesShape how India perceives these...

Job Title: Project DirectorWe are seeking a highly experienced Program Manager to join our organisation. The successful candidate will be responsible for leading the setup of practices within the Global Capability Centre, managing multiple end-to-end transitions, and working closely with the Operational Leadership team to deliver strategic outcomes.Key...

Job Title: Operations DirectorWe are seeking a highly skilled and experienced Operations Director to lead our team.Key Responsibilities:Project Management: Oversee the execution of projects, ensuring timely delivery and meeting client expectations.Team Leadership: Lead a team of project managers, engineers, and support staff, providing guidance, coaching,...

Job Title: Technical Support DirectorRole Overview:The position involves overseeing the technical support operations to ensure customer satisfaction. You will lead a team of professionals and collaborate with cross-functional teams to deliver exceptional support.This role requires a proactive approach, efficient resolution of escalated issues, and continuous...

Technical Operations Center LeaderWe are seeking a seasoned professional to lead our technical center, overseeing a team of 100+ experts.The Technical Operations Center Leader will drive strategy, delivery, innovation, and people management to achieve operational excellence and business growth.Key Responsibilities:Lead and manage a large technical...

Job Title: Director - Risk & Collections Strategy This role entails spearheading global risk & collections strategies to enhance operational efficiencies, reduce delinquencies, and fortify portfolio insights.Drive strategy, analytics, and digital transformation in collectionsEstablish frameworks to monitor Key Performance Indicators (KPIs) &...

Job Title: Event Operations DirectorAbout the RoleThis is a leadership position that requires strategic thinking and execution. As an Event Operations Director, you will be responsible for overseeing all operational aspects of banqueting and catering services.Key Responsibilities:Oversee day-to-day operations for all banquet and catering...

Job Title: Director of Infrastructure Delivery Epsilon's IT Team is responsible for driving innovation and efficiency through pioneering technologies across platforms and business verticals. Our team provides end-to-end solutions for client-facing platforms, supporting all aspects of revenue-generating platforms.We're seeking a seasoned Director to lead our...