Network Infrastructure Specialist
3 days ago
Overview
Talent Corner HR Services Pvt Ltd seeks a highly skilled Network Infrastructure Specialist to join our team.
About the Role
This is a challenging opportunity for an experienced professional in telecommunications provisioning, project management, or order management. The ideal candidate will have at least 8 years of experience in this field and possess excellent communication skills.
Key Responsibilities
- Understand, initiate, and manage required forms and responses with various telecommunication carriers for ILEC/CLEC facility requests, including T1, Pri, ADI, HSIA, Ethernet, OCN, IXC, Pots, did's Broadband, VOIP, Fiber.
- Prepare and submit Access and/or Local service requests (ASR/LSR/SI) to carriers and ILECs for the ordering of loop, transport, cross-connect, Ethernet NNI and/or Services that are listed above.
- Monitor work-in-progress, in all pertinent databases for timely performance of procedures and activities related to the delivery of service within established intervals both internal and external.
- Communicate with carriers for critical dates and other relevant information pertinent to installation including current status and upcoming milestones and expected time/date for the next update.
- Initiate appropriate levels of escalation, both internally and externally, on orders in jeopardy of missing due dates.
- Maintain internal databases with current information regarding the status and progress of in-flight orders. This includes but is not limited to dates, order numbers, circuit IDs, FOC documentation, etc.
- Responsible for providing accurate feedback to Service Delivery Management regarding process improvement and proposed changes to internal procedures.
- Special projects as assigned and as business needs require.
- Able to load Mac/IMEI into Netsapiens / Broadsoft switch to ensure equipment registers also using OEM (Original Equipment Manufacturers Portals such as ZTP (Zero Touch Provisioning).
- Participates in status calls with carriers/vendors as needed.
Requirements
- Graduation is must; At least 8 years' experience in telecommunications provisioning, project management, or order management preferred; or equivalent combination of education and experience.
Salary Information
The estimated salary for this role is around ₹800,000 - ₹1,200,000 per annum, depending on experience and qualifications.
Benefits
We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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