Strategic Data Analyst

6 days ago

India beBeeBusiness Full time US$ 80,000 - US$ 95,000

Business Intelligence Analyst

We are seeking a skilled Business Intelligence Analyst to join our team. In this role, you will be responsible for identifying, analyzing, and correcting data discrepancies related to policy records within the system.


The ideal candidate will have strong analytical skills, with the ability to identify complex issues and develop effective solutions. They will also have excellent communication skills, with the ability to work effectively with various teams to resolve issues.


Key Responsibilities:

  • Data Analysis & Correction:

    • Analyze data discrepancies related to policy records and execute data corrections in compliance with established procedures and guidelines.

  • Incident & Problem Management:

    • Deliver a superior customer experience by effectively understanding incidents logged by customers, perform root cause analysis for issues and update policy records accordingly.

  • Collaboration with Teams:

    • Work closely with various triage team members, TAM/escalations team members, and IT/Cloud support to resolve issues in a timely manner and escalate more complex problems as needed.

  • Documentation & Reporting:

    • Document all data fixes and resolutions clearly, keeping detailed logs for reporting and auditing purposes. Regularly update the triage team and stakeholders on progress.

  • Quality Assurance:

    • Review and validate policy data to ensure all changes and corrections are accurate. Conduct regular data integrity checks and follow up on any inconsistencies.

  • Operations and Maintenance:

    • Actively take action on daily operational activities and ensure minimal downtime of application. Monitor application/database and identify performance bottlenecks and work towards resolving identified issues.

Majesco is committed to equal pay and transparency.

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