Technical Learning Innovator

1 week ago

Ellore, Andhra Pradesh, India beBeeLearning Full time ₹ 18,00,000 - ₹ 22,50,000

Key to success in our organization is developing and executing internal learning programs that drive business outcomes.

The Operations Technical Learning Specialist plays a vital role in designing and facilitating technical training for all key systems and tools, product/enhancement launches, new hire onboarding, and ongoing learning needs.

Major Responsibilities:

  • Design comprehensive training content and deliver world-class training experiences covering product launches/enhancements, process documentation updates, data quality, and proprietary systems/tools.
  • Utilize scalable solutions and quantifiable metrics to demonstrate change in behavior or lift.
  • Develop, facilitate, execute, and measure technical learning programs that support business strategies for internal Operations employees.
  • Deliver training through WebEx webinars, Teams, classroom facilitation, virtual learning, and eLearning using Articulate 360 and Camtasia.
  • Assess program effectiveness using relevant metrics, and correlate metrics with learning objectives. Use results to report trends and continuously improve quality.

Effective Partnering, Team Building, Professional Stature:

  • Consult with subject experts and colleagues to foster collaborative learning and engaging environments.
  • Communicate respectfully, regularly, and effectively.
  • Remain flexible to changing priorities handling multiple projects simultaneously in a fast-paced environment.
  • Partner with Talent Development and Learning to leverage soft skills, DEI, and other non-technical content.

Qualifications:

  • Requires a bachelor's degree or equivalent work experience plus 2-3 years of instructional design skills.
  • Excellent facilitation skills that foster engagement in web-based or in-person environments are required.
  • Attention to detail, sense of urgency, and consistent follow-through are highly critical skills.
  • Proven track record of superior communication skills including ability to explain complex technical concepts to non-technical users.

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