
Technical Lead for IT Applications Development
3 days ago
We are seeking a skilled IT Applications Development Lead to design, develop, and customize applications on the ServiceNow platform.
Key Responsibilities:- Application Design and Development: Create customized applications on the ServiceNow platform for ITSM and CSM modules
- Client Script Configuration: Configure Client Scripts, Business Rules, UI Policies, and UI Actions
- Reporting and Analytics: Develop and maintain reports, dashboards, and Performance Analytics
- Integration Management: Build and manage integrations using Integration Hub, including JIRA integration
- Process Automation: Design and implement Flow Designer and Workflow solutions for process automation
- Collaboration: Collaborate with business and technical teams to gather requirements and deliver solutions in an Agile environment
- A minimum of 35 years of experience as a ServiceNow Developer
- Strong knowledge of ITSM and CSM modules
- Proficiency in JavaScript for Client Scripts and Business Rules
- Experience with Integration Hub and third-party integrations (e.g., JIRA)
- Hands-on experience with Flow Designer, Workflow, UI Policies, and Performance Analytics
- Familiarity with Agile/Scrum methodologies
- Excellent communication and collaboration skills
Note: A ServiceNow Certified System Administrator (CSA) or higher certification is preferred.
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