Patient Care Advocate

1 day ago

Allahabad, Uttar Pradesh, India beBeePatientCare Full time ₹ 5,00,000 - ₹ 10,00,000
Job Title: Patient Care Advocate

About the Role:

  • Counselling patients and their families regarding treatment procedures, packages, and post-treatment care.
  • Handle patient inquiries (walk-ins, calls, and online leads) and convert them into registrations/bookings.
  • Explain treatment options and facilities in a clear and empathetic manner.
  • Maintain follow-ups with patients to ensure timely decision-making and admissions.
  • Collaborate with doctors, nursing staff, and other departments for seamless patient coordination.
  • Achieve monthly counselling and conversion targets set by management.
  • Maintain patient records, counselling reports, and feedback for continuous improvement.
  • Support marketing and promotional activities to enhance patient awareness and reach.

Requirements:

  • Bachelor's degree in any field (Healthcare/Management preferred).
  • Proven experience in sales, customer service, or patient counselling (healthcare/hospital background preferred).
  • Strong communication, persuasion, and interpersonal skills.
  • Target-driven with a positive and empathetic attitude.
  • Proficiency in MS Office and hospital management software (preferred).

We strive to deliver exceptional medical services while enhancing healthcare delivery through innovation and research. If you are passionate about providing compassionate care to patients, we encourage you to apply for this rewarding role.

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