Dining Experience Associate

15 hours ago

Surat, Gujarat, India beBeeHospitality Full time ₹ 4,00,000 - ₹ 6,00,000
Job Title

We are seeking a dedicated and enthusiastic Dining Experience Associate to join our team.

About the Role

The Dining Experience Associate plays a vital role in delivering exceptional dining experiences to our guests. This involves creating a welcoming atmosphere, providing attentive service, and ensuring timely delivery of food and beverages.

This position requires a friendly attitude, strong communication skills, and the ability to work effectively within a team in a fast-paced environment.

Key Responsibilities:
  • Greet and welcome guests warmly, making them feel comfortable and valued upon arrival.
  • Manage reservations, maintain an organized seating plan, and assist with waiting lists.
  • Take accurate food and beverage orders, communicate with kitchen and service teams, and ensure timely service.
  • Serve food and drinks efficiently, adhering to hygiene and safety standards at all times.
  • Handle billing, process payments, and address guest concerns or feedback promptly and professionally.
  • Maintain cleanliness of dining and service areas; assist in setup and closing activities.
Requirements:
  • High school diploma or equivalent; additional hospitality training preferred.
  • Previous experience in customer service or restaurant/hospitality environment is desirable.
  • Strong communication, inter-personal, and problem-solving skills.
  • Ability to multitask, remain organized, and stay calm under pressure.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
Core Skills:
  • Customer Service & Guest Relations
  • Communication & Teamwork
  • Reservation and POS handling
  • Time Management & Multitasking
  • Problem-solving & Conflict Resolution

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