Senior Equipment Specialist

1 day ago

Coimbatore, Tamil Nadu, India beBeeServiceEngineer Full time ₹ 9,00,000 - ₹ 12,00,000

Role Overview

We are seeking a skilled technical professional to join our service team. The ideal candidate will combine strong technical expertise with customer service skills to ensure a smooth and reliable experience for clients using Waldent products.

Key Responsibilities

  • Install, calibrate, and demonstrate dental equipment at client sites.
  • Perform preventive and corrective maintenance to ensure optimal performance of equipment.
  • Diagnose technical issues, troubleshoot, and provide timely resolutions.
  • Train clients and staff on product usage, safety, and best practices.
  • Document service visits, repairs, and maintenance reports accurately.
  • Coordinate with internal teams (Sales, Customer Success, Technical Support) for seamless client experience.
  • Ensure high customer satisfaction by delivering prompt and professional service.
  • Stay updated on new product launches, technical updates, and industry best practices.

Requirements

  • Degree in Biomedical Engineering, Electronics, Mechanical, or related technical discipline.
  • 2-3 years of experience as a Service Engineer (experience in dental/medical equipment preferred).
  • Strong knowledge of electromechanical systems, installation, and maintenance procedures.
  • Ability to troubleshoot effectively and work independently at client locations.
  • Excellent communication and customer-handling skills.
  • Willingness to travel frequently as per client requirements.
  • Proficiency in MS Office and service documentation tools.

Benefits

  • Opportunity to work with cutting-edge dental technologies.
  • Be part of a fast-growing company.
  • Exposure to both technical and client-facing roles.
  • Competitive compensation and growth opportunities.

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