Family Life Specialist

6 days ago

Anand, Gujarat, India beBeeProfessional Full time ₹ 1,00,00,000 - ₹ 1,20,00,000
About Pinch

Pinch aims to revolutionize home management by providing a comprehensive system for families to create space and focus on their well-being.

We offer a range of services, including housekeeping, maintenance, food and nutrition management, grocery resupply, laundry management, and more. Our dedicated Lifestyle Managers work with each family to understand their unique needs and preferences, designing solutions to meet those requirements.

We put our customers first, prioritizing their needs and delivering exceptional service. Our Lifestyle Managers are empathetic, deeply understanding, and committed to improving lives for the better.

Ours is a business model built around three core elements: Lifestyle Manager, Trained Professionals, and Technology. Our Lifestyle Managers have professional attention, prompt service, strict quality controls, and effective anticipation of needs. They can solve for what the customer asks, anticipate or pre-empt their needs, through their deep understanding of the family.

Responsibilities of a Lifestyle Manager
  • Customer Onboarding: Understand the prevailing context in a customer's life with respect to the services we intend to provide.
  • Solution Deployment: Define and agree upon the interventions needed for fulfilling the customer's requirements.
  • Partner Management: Work with our partner ecosystem to deploy solutions at the customer's household and fulfill any new requirements from time to time.
  • Customer Lifecycle Management: Have deeper dialogues and conversations with the customer that ease them into our journey across the stages of pain, convenience, pleasure, delight & transformation.
  • Customer Feedback & Service Improvement: Determine customer satisfaction with regard to the various services provided.

We are looking for candidates with hospitality background, event management, language and intercultural communication skills who are passionate about our cause. The ideal candidate should be self-motivated, love taking initiative, have a growth mindset, focused on improving business outcomes, and able to hustle.

Our Ideal Candidate: A highly skilled and motivated individual who is passionate about improving lives. If you are a team player who thrives in fast-paced environments and is committed to delivering exceptional results, we encourage you to apply.

What We Offer: A dynamic work environment that fosters growth and development. Competitive compensation and benefits packages. Opportunities for career advancement and professional growth. A collaborative and supportive team culture.

How to Apply: If you are a motivated and talented individual who is passionate about making a difference, please submit your application.

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