System Analyst/IT Support Expert

2 days ago


Cochin, Kerala, India beBeeTechnical Full time ₹ 4,00,000 - ₹ 10,00,000
Job Summary

The System Analyst/IT Support role involves providing technical support to end-users, addressing hardware, software, and networking issues while maintaining excellent working relationships with users and peers.

Main Responsibilities:
  • Provide L1 desktop support up to the end-user level, addressing hardware, software, and networking problems.
  • Resolve issues through clear communication of issues and problem resolutions.
  • Maintain a basic knowledge of concepts such as LAN troubleshooting, MS Office, Active Directory, DNS, DHCP, Azure, Windows 10 and 11, and Windows Server OS 2016.
  • Assist with antivirus, VPN, endpoint security applications, desktop applications, and documented issue resolution procedures.
  • Be flexible and willing to work outside core business hours when required.
Qualification Requirements:
  • A graduate degree without any outstanding fees.
  • No less than 0.6 months of experience in IT Support.


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