Global Process Lead

5 days ago


Hyderabad, Telangana, India Novartis India Full time
Job Description

In this role as Program Manager Operations 15h Left, you will play a crucial part in the success of our organization by implementing and maintaining effective processes to monitor and enhance the global function. Your primary responsibilities include managing the creation, deployment, and maintenance of metrics and benchmarks to track the performance of the global process and its supporting systems.

You will also be responsible for overseeing the end-to-end procurement process, ensuring that globally defined solutions are enabled and locally adopted to achieve Sourcing excellence. Additionally, you will support the process super user community through regular engagement, training, and feedback collection.

Key Accountabilities:

  • Develop and implement metrics and benchmarks to monitor the performance of the global process.
  • Manage the procurement process, including enabling globally defined solutions and driving local adoption.
  • Serve as a point of contact for the process super user community.
  • Provide guidance and support to the global team.
  • Cordinate process reviews and implement action plans to address identified gaps.

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