Cloud DevOps Engineer
2 weeks ago
Job Summary
We are seeking a highly skilled Cloud DevOps Engineer to join our SAP IBP Delivery and Operations team in Bangalore. As a Cloud DevOps Engineer, you will be responsible for maintaining IBP customer instances in the SAP SaaS Cloud landscape, handling operation tasks, and collaborating closely with IBP Product Development, IBP Architecture, Cloud Architecture, and Cloud Infrastructure teams.
Key Responsibilities
- Maintaining IBP customer instances in the SAP SaaS Cloud landscape
- Handling operation tasks such as monitoring/alert handling, incident management, change management, system installation, provisioning, life cycle management activities like hotfixes/patches and upgrades
- Assisting in the resolution of application-related problems
- Researching and resolving database problems, ensuring database integrity, security, stability, and system availability
- Updating systems using Software Update Manager (SUM), SPAM/SAINT tool
- Configuring STMS, dump analysis, user and profile management
- Performance monitoring and tuning
- Supporting Continuity of Business
- Contributing to Root Cause Analysis
- Coordinating with other support functions and teams to resolve issues in a timely manner
Requirements
- Qualification - B.Tech/M.Tech/MCA/MSc
- Experience in SAP Basis administration and SAP NetWeaver
- Hands-on experience with SAP HANA or similar database technologies
- Experience in UNIX/Linux (SUSE/RHEL)
- Good analytical and troubleshooting skills
- Good interpersonal, presentation, and communication skills in English
- Understanding of SaaS and Cloud offerings or products, and related processes is an advantage
- Understanding of Google Cloud or Azure-related operations is an advantage
- Understanding of Virtualization and other Infrastructure areas like Storage and Network is an advantage
- Exposure to ITIL/ITSM processes
Preferred Skills
- Experience: 0-2 years
About SAP
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
We Win with Inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
Equal Employment Opportunity
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
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