IT Professional

1 week ago


Bengaluru, Karnataka, India beBeeHelixDeveloper Full time ₹ 1,04,000 - ₹ 1,30,878

We are seeking a skilled IT professional with hands-on expertise in customizing, integrating, and supporting BMC Helix solutions. You will be responsible for developing and integrating BMC Helix/Remedy with other systems, configuring ITSM modules and CMDB reconciliation jobs, and providing technical support to ensure minimal disruption to business operations.

Key Responsibilities:

  • Develop and integrate BMC Helix/Remedy solutions with enterprise systems and third-party applications.
  • Customize BMC Helix modules, workflows, and user interfaces to meet business needs.
  • Provide technical support and troubleshooting, ensuring minimal disruption to business operations.
  • Configure Foundation Data, ITSM modules, and CMDB reconciliation jobs.

Requirements:

  • Strong knowledge of customization, API integrations, and workflow automation in BMC Helix/Remedy.
  • Hands-on experience in BMC Helix ITSM, CMDB, Digital Workplace Advanced, and iPaaS integrations.
  • Expertise in configuration management, including CMDB reconciliation, datasets, attributes, and notifications.
  • Ability to develop reports, dashboards, and automation scripts for ITSM monitoring.

Languages and Technologies:

  • BMC Remedy
  • BMC Helix
  • API Integrations
  • Configuration Management
  • Automation Scripts

You must have a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. We offer competitive compensation and benefits packages to our employees.


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