
Operational Insurance Specialist
1 week ago
This is a key role within our global insurer where you will play a significant part in supporting core insurance processes.
The successful candidate will have the opportunity to shape the way we work and collaborate with other teams, all while growing with a company that values ownership and teamwork.
Your contributions will directly impact our operational excellence by delivering high-quality service to stakeholders and maintaining precise data management.
- Deliver Administrative Services: Execute submission logging duties with precision, ensuring timely and accurate processing of daily transactions.
- Data Management: Manage data entry, cleanse data, and maintain quality control of client and business partner information.
- Process Transactions: Ensure seamless month-end close processes and deliver high-quality results.
To be successful in this role, you will require moderate to excellent computer skills, good analytical skills, and the ability to manage multiple priorities effectively.
You will also need to be flexible to work in different shifts and possess excellent communication skills to ensure clear and concise interaction with customers.
Key Performance Indicators (KPIs):
- Accurate Data Entry: Understand customer requests and input accurate information into relevant IT/support systems.
- Ownership and Collaboration: Take full ownership of deliverables and collaborate effectively with the team to achieve collective targets.
- Effective Communication: Correspond with customers in a clear and concise manner to ensure mutual understanding.
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