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Chief of Staff

4 weeks ago

Delhi, Delhi, India T-Systems ICT India Pvt. Ltd. Full time
Job Title: Chief of Staff

Join T-Systems ICT India Pvt. Ltd. as a Chief of Staff and take on a pivotal role in supporting the Chief Operating Officer (COO) in driving strategic initiatives and operational excellence across the organization.

Key Responsibilities:
  1. Strategic Initiative Management: Anchor and track progress of key COO topics, ensuring smooth tracking and reporting of progress across all five operational areas: Strategy and Transformation, Financial Oversight and Performance Management, Operational Excellence and Risk Management, Resource Management (incl. Skill and Knowledge Management), and Communications.
  2. Presentation Preparation: Assist the COO in preparing high-impact presentations and reports for Board Meetings, All Hands calls, Monthly Business Reviews (MBR), and other key executive meetings. Organize and streamline content to ensure data and insights are clearly communicated, aligned with business objectives, and presented in a professional manner.
  3. Strategy and Transformation Support: Support the Strategy and Transformation lead by tracking the execution of strategic initiatives across Cloud Professional Services. Ensure key strategic priorities are being executed on schedule and report on the status of strategic projects to the COO.
  4. Financial Oversight and Performance Management: Work closely with the Financial Performance lead to track budgetary health, financial performance metrics, and KPIs. Ensure financial targets are being met and provide the COO with regular updates on any variances or risks.
  5. Operational Excellence and Risk Management: Partner with the Operational Excellence lead to monitor the progress of continuous improvement and risk management initiatives. Track key operational KPIs and ensure timely completion of improvement projects.
  6. Resource Management: Support the Resource Management lead by tracking resource allocation, skills development, and knowledge management initiatives. Ensure talent development, resource optimization, and upskilling projects are progressing as planned.
  7. Communications: Act as the liaison between the COO and the Communications lead, ensuring timely and clear communication of key strategies, priorities, and updates across the organization.

Qualifications & Skills:

  • Master's degree in business administration with IT/CS Engineering degree preferred.
  • 5+ years of experience in a leadership or operational role, preferably in a Cloud Services or Technology Consulting environment.
  • Proven experience in tracking, reporting, and facilitating key initiatives in a high-growth organization.
  • Strong financial acumen, with experience in budget management, financial analysis, and performance reporting.
  • Demonstrated ability to collaborate with cross-functional teams and support leaders in achieving their goals.
  • Proficiency in presentation tools (e.g., PowerPoint, Google Slides) with the ability to create professional and compelling executive-level presentations.
  • Excellent communication, leadership, and stakeholder management skills.
  • Knowledge of cloud technologies, services, and operational models is highly desirable.
  • Proven track record of organizing and facilitating leadership meetings and managing follow-up actions.
  • Strong problem-solving and decision-making capabilities, with the ability to influence and drive accountability.