
Sales Team Leader
1 day ago
Center Manager-Learning Center
A dynamic leader is needed to oversee the daily operations of our learning center, ensuring exceptional customer satisfaction and retention. As a Center Manager, you will be responsible for establishing performance metrics, conducting regular evaluations, and providing coaching to enhance team sales skills.
About This Role- Main Responsibilities:
- Establish and conduct regular performance evaluations, providing coaching and training to enhance team sales skills.
- Continuously improve the sales process, identifying areas for enhancement and implementing streamlined approaches for greater efficiency.
- Oversee customer relationships, ensuring a high level of satisfaction and retention.
- Maximize conversion leads to enrollments.
- Work closely with the marketing team to plan and execute local marketing campaigns and promotional activities to boost brand visibility and sales.
- Generate regular reports on sales performance, enrollment data, and other key metrics.
- Provide insights to senior management for strategic decision-making.
- Ensure adherence to company policies, quality standards, and regulatory requirements within the center sales operations.
- Understand content development processes and work with educational content across all levels.
- Collaborate with senior faculty, freelancers, and global industry leaders.
- Develop strategies with franchisees and instructors to drive learner outcomes and referrals.
- Ensure franchise adherence to brand standards, policies, and compliance while acting as the bridge between franchise partner and internal team.
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