Executive Quality Manager

2 weeks ago


Navi Mumbai, Maharashtra, India beBeeQuality Full time US$ 90,000 - US$ 1,20,000
Job Title

A Director Quality is responsible for leading the overall delivery of the Quality department, ensuring clear visibility of opportunities for improvement and driving initiatives to enhance quality performance.

">Key Responsibilities
  • Manage the Quality Assurance program for North America, Europe, and Latin America regions
  • Understand the Quality Approach of verticals and accounts, initiate and review standardization drives and improvement projects
  • Accountable for the overall delivery of the Quality department, guiding the team to provide business intelligence to internal stakeholders and clients
  • Ensure hygiene and integrity of operations, adherence to transactional compliances, and closure of actions on time
  • Responsible for assisting Operations in optimizing Quality Based Rewards and Penalties for accounts, ensuring client relationship by managing expectations, maintaining communications, and delivering commitments
">Required Skills
  • Trained/Certified Six Sigma Green Belt, Lean Facilitator, Process Audits, BPM, SOP Creation, COPC RC Certification
  • Cross-vertical and cross-location team management skills
">Benefits

The successful candidate will have the opportunity to work with a dynamic team, drive quality initiatives, and contribute to the growth and development of the organization.

">Others

We are an equal opportunities employer and welcome applications from all qualified candidates. The selected candidate will undergo a thorough background check and verification process.


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