Business Development Specialist
2 weeks ago
The Offer
We are seeking a skilled Business Development Specialist to join our team at Snaphunt. This role offers a breadth of learning opportunities, allowing you to grow professionally and develop your skills.
The Job
You will be responsible for:
- Providing exceptional service standards and advice to clients for their enquiries, complaints, and other service-related issues.
- Working closely with internal stakeholders to solve client issues and improve service delivery.
- Performing root cause analysis of issues and identifying opportunities for improvement.
- Developing account plans to enhance service delivery and meet client needs.
- Defining, developing and maintaining reports to support decision making.
- Processing and interpreting data to gain actionable insights.
The Profile
- You possess a degree in Computer Science, Applied Mathematics, Engineering or related field.
- You have at least 1 year experience, ideally within a Client Services or Data Analyst role.
- You have good interpersonal and communication skills and are adept at working with multiple stakeholders.
- You have good presentation and communication skills and the ability to present your findings clearly and accessibly.
- You are a strong team player who can manage multiple stakeholders.
- You possess strong analytical skills and are comfortable dealing with numerical data.
The Employer
Our client is a premier IT services and staffing company dedicated to supporting clients at every stage of their business journey. We specialize in transforming ideas into innovative software solutions and providing tailored assistance in design, technology, and staffing.
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